The Blackline cloud-hosted infrastructure and Loner Portal safety monitoring user account is the centralized home for efficient management of safety alerts and fielded Loner devices.
Loner Portal ensures that managing a deployment of thousands of devices is as easy as managing ten. Loner devices are managed with configuration profiles that make it easy to tailor device operation for one or more employee roles and scenarios. Each Loner device is assigned a configuration profile and automatically inherits that configuration’s settings with Blackline’s infrastructure, seamlessly managing all real-time synchronization over-the-air.
Similarly, Loner Portal’s alert profiles ensure a consistent safety alert configuration for each employee role, team, location and scenario. When Loner devices are assigned to an alert profile, the triggered safety alerts automatically notify specified address book contacts such as supervisors and team leaders. Safety monitoring personnel who own the safety alert management responsibility manage safety alerts from receipt through to resolution. Multiple alert profiles support more complex organizational structures and deployments, ensuring the correct individuals are notified. Each alert profile includes the employer’s custom-tailored emergency response protocol to ensure that all safety alerts are managed accordingly.
Loner Portal’s comprehensive safety alert management workflow empowers monitoring personnel with the situational awareness required to quickly respond to safety alerts, assess the situation, escalate within your organization and dispatch emergency responders—whether these are nearby co-workers or local 0-0-0 services.
All Blackline safety monitoring devices and smartphone apps are support-ed by the Blackline Safety Network, our cloud-hosted infrastructure and Loner Portal monitoring account.
Safety alerts are managed within Loner Portal from receipt through to resolution according to a consistent and customizable safety protocol. Our Silver service plan supports customers who prefer to self-monitor their teams while our Gold service plan includes live 24/7/365 monitoring by Blackline’s Safety Operations Center
- Customizable for small businesses through to multinational enterprises.
- Device configuration profiles provide customization and consistent setup.
- Alert profiles ensure escalation and emergency response are designed for each team, location and reporting structure.
- Enables management of the fastest response possible.
- Monitoring personnel can map nearby employees who quickest to respond.
- Text and email safety alerting to supervisors and managers.
- Custom reporting measures response time and employee use compliance
Two-way voice communication
Loner M6 and Loner M6i products incorporate speakerphone capability that can be enabled with Blackline’s Silver Voice and Gold Voice service plans.Monitoring personnel can speak directly with an employee needing help, improving overall emergency response capability and efficiency. All calls are automatically recorded for reporting